e-Customer Relationship Management
e-CRM is rethinking how technology can help companies manage customer relationships. e-CRM application delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, e-CRM application is catered for customers of all sizes across a broad range of industries. e-Customer Relationship Management (e-CRM), version 1.0 is supported with Oracle Database 11g R2, Oracle Weblogic 11g R1, Oracle Linux 5.5 or 6, Oracle Solaris 11, Oracle VM 3.0, Oracle Exadata Database Machine, Oracle Business Intelligence Foundation Suite 18.104.22.168. or higher, Oracle Exalogic Elastic Cloud, Oracle SuperCluster and Oracle Exalytics In-Memory Machine.
Capabilities and Features:
- e-CRM offers point-and-click capabilities for user interface customization.
- e-CRM is a CRM application that is fast, friendly, and even easy to use.
- Accessing e-CRM through a web browser, users can choose their own themes to suit their individual tastes, manage multiple information sources through Microsoft Outlook integration and content syndication, and access the information they need as fast as they can click. The joy of using e-CRM translates into a more organized and efficient sales force, which drives greater productivity and more visibility for managers.
- Sales Force Automation.
- Opportunity, Contacts and Account Management.
- Case Management.
- Self-Service Portal.
- Email Client.
To Find out more about Innovate Software Consulting Inc Ltd.'s e-Customer Relationship Management (e-CRM) v1.0, please contact us via e-mail: Products@innovate-software.com
|Solution Availability||EMEA, NA, APAC, JAPAN|
|Industries||Aerospace and Defense, Automotive, Chemicals, Communications, Consumer Goods, Education and Research, Engineering and Construction, Financial Services, Healthcare, High Technology, Industrial Manufacturing, Insurance, Life Sciences, Media and Entertainment, Natural Resources, Oil and Gas, Professional Services, Public Sector, Retail, Travel and Transportation, Utilities, Wholesale Distribution|
|Oracle Products||Enterprise Edition, MySQL, Standard Edition, Standard Edition One, Application Server, Identity Management, Oracle Fusion Middleware for Applications, Middleware for Fast-Growing Companies, Oracle VM Server for x86, Oracle VM Server for SPARC, Oracle Solaris Containers|
|Company Size Solution is Targeting||Small, Medium, SME & Large Organisations|
|Open Source Solutions||No|